Zaxby’s, One Penny and a Slap Across the Face

A few weeks ago, Rachel and I were out late and both got a pregnancy craving. So we did what all responsible adults do and made sure that craving was quenched. It just so happened that Zaxby’s was the first restaurant we came to, so we thought “why not?” and pulled into the drive-thru.

I ordered the delicious Wings & Things and Rachel ordered some mouth-watering chicken tenders.

As we pulled up to the window we were greeted by a sweet, I’d guess high school-aged girl. She gave us our total and Rachel handed me some cash to pay with. Not paying too close attention to the differential between our total bill and our cash payment left me surprised when our change was one penny.

That’s right. She handed us the receipt with a single penny. One cent.

Now most people wouldn’t have said anything about that one penny. Maybe you would have tossed it in your change purse or thrown it in the cup holder. Maybe your pocket. Maybe just dropped it on the floor. Because I mean after all, it’s just one penny.

But I’m not most people. It was late and that drive-thru wasn’t getting any more action. And for some reason at that moment I wanted to have some fun. So of course, as Rachel rolled her eyes, I made a small scene.

It went something like this:

Me: “Wow! One penny!? Thank you so much for making sure we got our correct change. I don’t know what we would have done if you’d not given us back our penny.”

Her: [Awkwardly smiling and not sure what to say.] “Ha. You’re welcome?”

Me: “I’m going to make sure this penny goes in a very special place and I’ll never forget this moment.”

Her: “Haha. Okay…I’m so glad.”

Me: “Haha. I’m just messing with you. Thanks for being fun to joke with, doing your job well, and seriously, thanks for the penny!”

Her: [Now realizing I’m not one of those crazy customers (well, maybe I still am), she laughs and enjoys the moment.] “You’re welcome. Have a good night!”

That was it. Nothing too monumental. But more than the normal “Thanks for the food.” with a less than truly grateful look on the customers face.

People are longing to connect with other people. And most people won’t take the initiative. That means it’s up to you. And sometimes it takes being willing to be awkward and going against “normal.”

I learned this first hand from my Dad and one of my mentors in high school. They’ve both never met a stranger and are willing to be awkward to make a connection. And they’re pros at it. So maybe I have a leg up on you because of my upbringing. Regardless, you know what it feels like when someone goes out of their way to make a connection with you. It makes your day. Wouldn’t the world be different if we all focused on connecting with one another?

Years ago I worked at Chick-fil-A and would be placed in the drive-thru window. When people came to pay and receive their food, I’d have a small conversation to just try and brighten their day. Sometimes it went well, sometimes it didn’t. But one thing was for sure: I wasn’t fast. Long story short, it didn’t take long before someone else was working the drive-thru window.

If you’re going to connect with people you have to slow down and take note of the smallest things in life. Laugh at them. And make a moment. Sometimes even with a penny.

As I drove away that night from Zaxby’s, I was reminded of a story in Scripture that basically slapped me across the face. It highlights the significance of “one coin” and is found in Luke 15: 8-10. Here’s what Jesus says:

“Or suppose a woman has ten silver coins and loses one. Doesn’t she light a lamp, sweep the house and search carefully until she finds it? And when she finds it, she calls her friends and neighbors together and says, ‘Rejoice with me; I have found my lost coin.’ In the same way, I tell you, there is rejoicing in the presence of the angels of God over one sinner who repents.”

You see why I felt slapped across the face? I had been joking about one penny as if it was truly insignificant. And in reality, one penny isn’t a big deal. But when it comes to making a spiritual connection, one life is never insignificant. That was Jesus’ point.

It’s easy for you to see how 1 coin out of 10 is significant if that’s all you have. Jesus is essentially saying that searching for 1 lost coin out of 10 is no more justified than searching for 1 lost person out of billions. So then we can never say “that’s just one penny” or “that’s just one lost person.” He’s passionate about not losing one.

Connecting with people and laughing isn’t bad. That needs to happen and is an end in itself. But the greatest end is connecting people with their greatest need. And their greatest need is a relationship with Jesus. 

So the next time you get a penny as your change, maybe make it awkward, laugh and connect with the cashier. It’s awesome! You have to try it. But don’t forget that that person might very well be like a “lost coin” who needs to be found. Try to bring Jesus into the conversation. It won’t happen every time. And it will be difficult. Don’t beat yourself up. But if you’re able to connect them with Jesus…Celebrate! The angels in heaven will be. Let’s not let them have all the fun!

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